The Grannery | Casa en Wadhurst

Guests must sign the property t&c prior to check-in. when travelling with pets, please note that an extra charge of gbp 11 per pet, per night applies. pets are accepted only with our prior approval and at our sole discretion. a pet fee applies and must be paid in accordance with the booking terms.additional unregistered guests are not allowed at the property. this property offers self-check-in only. in order to complete the self-check-in process, guests are required to provide an id before arrival. no parties, events, receptions or gatherings without our prior written permission. this includes hen/stag parties, wedding receptions, birthday celebrations, after-parties and similar group events. the property must not be used as a party or event venue, and only guests named on the booking may attend the property unless we have agreed otherwise in writing, permission for which will not be unreasonably withheld. no smoking inside the property or in any place where smoke may affect neighbouring properties. please clear up your cigarette butts in the garden. noise must be kept to a respectful level at all times. tv, radio, music, voices or other noise must not be audible outside the property. parking is in designated spaces only. children must be supervised at all times. as we operate a no-contact check-in, guests must complete our pre-arrival form after booking and before access details are released. this includes providing the full names and nationalities of all guests aged 16 or over, as required under the immigration (hotel records) order 1972. the lead guest, who accepts responsibility for the booking and party, must also complete id verification, which may include uploading a valid passport, photocard driving licence or national identity card. a preferred email address is required so we can send guest area access, property information, exact location details and check-in instructions. this platform acts as our booking agent/platform for this reservation. your accommodation contract is with us as the property owner/operator, and the booking is subject to our terms and conditions. these are sent immediately after booking and must be read and accepted before arrival. guests must comply with both this platform’s rules and our property terms during their stay. permitted extra charges, including pet fees, optional extras and/or refundable damage deposits, may be collected separately after booking where applicable and where disclosed or permitted under this platform’s rules for software-connected hosts. refundable damage deposit: we hold a refundable damage deposit in case of loss, damage or breach of the booking terms. where applicable, this is disclosed during this platform’s booking process and collected securely through our guest area before arrival. it is refunded after check-out, provided the property is left in good order. deposit waiver option: where available, guests may choose an optional non-refundable damage waiver instead of paying the refundable damage deposit. please ask us after booking if you would like details of this option. please message us via this platform before booking if you would like us to clarify any of the above.this property does not accommodate bachelor(ette) or similar parties, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.